a) Job Specifications

Duties and responsibilities: -

1. Typing from manuscripts; processing data;
2. Operating office equipment;
3. Ensuring security of office equipment, documents, and records; attending to visitors/clients;
4. Reserving appointments and maintaining the office diary;
5. Handling telephone calls; and
6. Ensuring good office layout.

b) Persons Specification

For appointment to this grade, a candidate must have: -

1. Relevant degree (Public Administration, Business Administration, Office Administration) from a university recognized in Kenya;
2. Diploma in secretarial studies, preferably KNEC from an institution recognized in Kenya;
3. Computer literacy with typing speed of 50wpm; and
4. Compliance with Chapter Six of the Constitution of Kenya.

c) Skills

1. Proficiency in computer applications;
2. Communication skills;
3. Interpersonal skills;
4. Report writing skills;
5. Negotiation skills; and
6. Problem-solving skills.

d) Competencies

1. Ability to work under pressure;
2. Ability to work independently and in a team;
3. Ability to multi-task and prioritize work; and
4. Demonstrated ability to implement Quality Management Systems.